Terms of Service
Using this website
This site is provided for information about The Northridge Creative and its services. By using it you agree not to interfere with its operation, attempt unauthorised access, or use automated tools to extract content at scale.
Enquiries are not a contract
Submitting the contact form or booking a consultation does not create a client relationship and does not commit either party to anything. Work begins only under a written scope and proposal signed by both parties.
Scope, fees and timelines
Each engagement is governed by its own agreement setting out deliverables, fees, payment schedule and timeline. Where a project timeline depends on client-supplied content, approvals or access, delays in those inputs move the delivery date accordingly. Advertising media spend is paid by the client directly to the advertising platforms and is separate from our management fee.
Ownership of work
On full payment, final deliverables produced for a client — website code, design files, brand assets and ad creative — belong to that client. We retain the right to display completed work in our portfolio unless you ask us in writing not to. Third-party assets such as fonts, plugins and stock imagery remain subject to their own licences.
Results
We do not guarantee specific search rankings, traffic volumes, lead counts or advertising returns. Results depend on market conditions, competition, budget and factors outside our control. We commit to the work described in the scope, executed to a professional standard.
Third-party services
Projects may rely on third-party platforms for hosting, analytics, advertising, scheduling and payments. Those services are governed by their own terms, and we are not responsible for outages, policy changes or account actions taken by those providers.
Liability
To the extent permitted by law, our total liability arising from an engagement is limited to the fees paid for the work in question. We are not liable for indirect or consequential loss, including lost profits or lost business.
Changes and contact
We may update these terms as our services change; the current version always applies to use of this site. Questions can be sent to hello@thenorthridgecreative.com.